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COOKIES & PRIVACY

Privacy

This privacy policy sets out how Inverawe Cottages uses and protects any information that you give to us when you use his website and provide us with information.    If you are a general user of this website, we do not capture any personal information although our web server automatically records your computer’s unique IP address.  If you complete any of our on line forms, Inverawe Cottages will hold and use this information in accordance with the General Data Protection Regulations 2018 (GDPR).

 

We are committed to ensuring that your privacy and personal information are protected.  Should we ask you to provide information by which you can be identified when you use this website, then you can be assured that it will only used in accordance with this privacy statement.  Inverawe Cottages may change this policy from time to time by updating this page.  You should read this page when accessing the website to ensure that you are happy with any changes.

 

This website, Inverawe Cottages (the website) is owned by Inverawe Cottages, Taynuilt, Argyll, PA35 1HU and hosted by Hotscot.  All booking information is held by Supercontrol booking system.  SuperControl Ltd, Unit 2, Station Yard, Castle Douglas, DG7 1LA, Scotland.  Any references to “we”, “our” or “us” refer specifically to Inverawe Cottages.  This privacy policy explains how we use any personal information we collect about you when you use this website or contact us by telephone or letter to make a booking.

 

What information do we collect about you?

 

We collect information about you when you make a booking for a holiday cottage.  This information is collected via Supercontrol.co.uk (add in name of site who do the booking). This information may consist of name, address, phone number, email address, credit card or other payment details.   Supercontrol management are responsible for processing and holding your data securely.   For any more information regarding how Supercontrol handle your data please refer to their Privacy Policy  http://www.supercontrol.co.uk/privacy-policy

 

How will we use the information about you?

 

We use this information in a number of ways:

 

  • To process your booking for a holiday cottage
  • To take the deposit or final payment for your booking
  • To contact you should this be required prior to or after your visit
  • Keep our customers up to date on offers and cottage news

 

Our customer’s privacy is of the utmost importance to us, and we will never release your details to a third party organisations for marketing purposes.  If you wish your details to be removed after your visit you can request this and we will destroy the information, otherwise your details will be securely stored for 5 years after your visit.

 

Marketing

 

We would like to keep you updated with information or availability of the holiday cottage offers  For the purposes of the GDPR regulations Inverawe Cottages operates a soft OPT IN option.  You may opt out of receiving these communications at any time by contacting us.  Alternatively you can unsubscribe by clicking HERE.

 

Access to your information and correction

 

Inverawe Cottages is compliant with GDPR at all times, and strict procedures are in place to prevent loss, misuse or alteration of the information collected, and to make such information as secure as possible again unauthorised access and use.  Inverawe Cottages also comply with the requirements laid down by the Data Protection Act 1998 and the Distance Selling Directives and are therefore obliged to ensure that your personal data is kept secure and up to date, and to respect your wishes.  You may contact us at any time to request a copy of all data and information that we hold on you as a customer.  You may also contact us to amend, update or remove your details at any by emailing us at shoppc@inverawe.co.uk

 

Cookies

 

Cookies are tiny text files that are placed on your computer to collect standard internet log     information and visitor behaviour information.    Cookies cannot read any other information that may be stored on your hard drive or access any other information about you or anyone else who may use your computer.  You can set your browser not to accept cookies.  By visiting our website with your personal browser settings configures to accept cookies implies to us that you are in consent of our use of cookies.

 

 

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Other Websites

 

Our website may contain links to third party sites.  Please be aware that we are not responsible for the privacy practices of other sites.  We encourage users to be aware when they leave out site and to read the privacy statement of each and every website the collects personally identifiable information.  This privacy statement applies solely to information collected by this site.

 

Website Security

 

Inverawe Cottages use the latest Secure Server Technology to ensure that all data submitted through our website is protected to the highest standards.  Secure Socket Layer (SSL) encryption is used to ensure that all credit card and transactional information is secure.  You can tell when the webpage you are using is secure as the letters “https” will replace “http” in the browser address window.

 

In almost all cases, when you go to a website, servers log your interaction with the site in something called a log file.  Standard log files like ours contain basic information like what time certain pages were viewed, and the IP address of the visitor.  We use this information to analyse trends, administer the site, track user movement, and gather broad demographic information for aggregate use.  WE make no effort to identify IP addresses with individual users.

 

 

 

Retention Policy

All data collected is stored securely on our third party booking system (SuperControl). All booking data will be held on our third party system for up to 1 year after their stay with us.

 

All data collected is stored securely on our third party booking system (SuperControl). All booking data will be held on our third party system for up to 1 year after their stay with us has come to an end.

 

 

Changes to our privacy policy

 

Inverawe Cottages will make regular reviews of this privacy policy and will place any updates on this page.  This policy was last updated on 23rd May 2018.

 

How to contact us

 

Please contact us if you have any questions about our privacy policy or any information we hold about you

 

By email:   shoppc@inverawe.co.uk

By phone:  07866 822808

By post:  Inverawe Cottages, Taynuilt, Argyll, PA35 1HU

 

Cookies

Visiting our website with your personal browser settings configured to accept cookies implies to us that you are in consent to our use of cookies as described below.

The Law

On May 25th 2012 a European Union law was implemented by UK legislation, The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, with a requirement that websites that leave non-essential cookies on visitors’ devices have to inform the visitor what these cookies are. This website complies with this law by providing information on the cookies we use so that if you choose you can either modify your browser settings to manage cookies or leave the website.

How we use Cookies

This web site also uses non-essential cookies so that we can serve you better, but all user data collected in this manner is anonymous. This site uses visitor tracking that will use cookies to track information about how visitors come to the website, which pages they visit, and other actions that visitors make whilst on the site. This data is then used in order to improve the user experience of our web site.

Non-essential Cookies also enhance our web site performance in a number of ways, personalising your experience on our site, making it more convenient for you.

Your Options

Should you wish to do so, you can refuse cookies by disabling them in your web browser’s settings. Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. Please consult the support documentation for your web browser, which can be found online, for more information. More detailed information about controlling cookies on your computer is also available at the About Cookies website.

If you do not wish to disable cookies then you have the option to leave the website.

What is a Cookie?

A cookie is a small amount of data that is sent in a text file to your computer browser from a website’s server and is then stored on your computer, but only IF your browser’s preferences are set by you to allow it. The only personal information a cookie can obtain is information a user supplies. A cookie cannot read data from your hard disk or read cookie files created by other sites.

NB: If you are browsing from within a work based network you may not have adequate permissions to allow you to control the cookies that are set.

This site uses the following non-essential cookies:

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Cookie purpose

Google Analytics

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Used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Learn more about Google Analytics and privacy

Google.com

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PREF
HSID
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These are Google preference cookies, a unique identifier used by Google applications to store user preferences. They may not be delivered depending on the browser being used.

Learn more about Google’s Privacy Policy